All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please select a delivery date that is between 2-7 days past the time of your order. All deliveries are limited to garage or Curbside delivery. We are unable to provide exact delivery times so please choose a delivery date and an available window in which you have the time to be home to receive your order. Please contact us if you have specific delivery instructions.
While we aim to fulfil our orders in an efficient and timely manner, we man encounter delays due to high order volumes, bad weather, or other problems that may be out of our control. Delivery pricing is not flat rate, rather it is calculated on a base fee of $80 (orders of 20 boxes or less) and is increased by each additional box.
Deliveries at a distance greater than 20km are subject to additional mileage charges. Deliveries are made from 10am-6pm on Monday-Friday. We will contact you via phone call or text message with the phone number you provided at checkout to confirm and notify you on the scheduled date of delivery.